We may modify this Policy at any time without prior notice, and changes may apply to any Personal Information we already hold about you, as well as any new Personal Information collected after the Policy is modified.
In addition, we may provide you with real-time disclosures or additional information about the Personal Information handling practices of specific parts of our Services. Such notices may supplement this Policy or provide you with different choices about how we process your Personal Information.
2.COLLECTION OF INFORMATION
Depending on the products and services you use, we collect different kinds of personal information from or about you when you use our Services, create an account with us or submit personal information when requested with the Site. Personal information generally means any information relating to you, anything that identifies you personally or could be used to identify you, including your name, email address, phone number, address, and payment account number. The definition of personal information varies by jurisdiction.
Personal information does not include data that has been irreversibly anonymized or aggregated so that it can no longer enable us, whether in combination with other information or otherwise, to identify you.
The types of personal information that we may collect about you are as follows:
Information you provide to us.
(a) Registration. You will be asked to provide certain contact information that is necessary for registering for a user account, including, but not limited to, name, address, phone number, and email address, etc.
(b) Ordering process. If you visit our Site and place an order, we collect the information you provide to us during the ordering process. This information will include your first and last name, mailing address, email address, phone number, payment account, or credit card information (this might include bank account numbers, billing and delivery information, credit/debit card numbers). In some regions, passport information and tax number are also needed for customs clearance.
(c) Communication. We may also collect personal information when you communicate with any of us or our customer service. To facilitate your use of the services available on our Site, we may request for access to, and you may provide us with, contents stored in your devices, including but not limited to contacts in an address book, photos, videos, or other files.
(d) Details of preferences. We will ask you to provide details or preferences about the products you may be interested in buying via our Sites and any details or preferences relevant to your purchases. You may also voluntarily provide your height, age, and weight and measurements, and your preference. This information is used by us to recommend accessories sizes and to provide better services for you.
(e) If you post information on public areas of the Site and therefore accessible by any internet user, for example, a customer review, that information may be collected and used by O LÀ MAISON, users of the Site, and the public generally. We strongly recommend that you should exercise caution when deciding what information you submit to us for publication on our Site.
Information we collect in connection with a Promotion will be used to administer the Promotion, such as by notifying winners and distributing prizes. As permitted by applicable law, O LÀ MAISON or the Promotion sponsor may also use your information for marketing purposes.
Information that we collect automatically
If you visit our Site, we will automatically collect certain information from your device. Specifically, this information may include a unique identifier, IP addresses, device type, browser type, geographic location, usage information, and details of how you have interacted with our Site and services available on it. You may choose not to share your location details with us by adjusting your mobile device's location services settings. We use this information for our internal analytics purposes and to improve our service's quality and relevance. This information may be collected using cookies and similar tracking technology, as explained further under the section "COOKIES AND OTHER TRACKING TECHNOLOGIES" below.
We will collect details of user activities, transactions, and interactions on the Platform, including information relating to the types and specifications of the products and services purchased, pricing and delivery information, dispute and complaint records, communications between users, and any information disclosed in any discussion forum.
We may receive personal information about you from third parties that we engage to assist with providing verification services, KYC (know-your-customer) checks on users, and improving our marketing efforts. This may include your name, email address, company details, and contact information for company representatives.
Verifying your identity and conducting security, KYC (know-your-customer), and background checks to set up and login user accounts following our TERMS AND CONDITIONS;
Allowing us to handle your order, deliver products and process your payments and refunds and updating you on your order and delivery status, and personalizing your shopping experience on our sites;
Providing users with customer service support; responding to queries, feedback, and managing claims or disputes;
Using your personal information to further our business, including improving our Site's content and functionality by analyzing where, on which types of devices and how our Site is used, how many visitors we receive, and where they click through to the Site from.
Keeping you safe requires us to process your personal information, such as your device information, activity information, and other relevant information. We use such information to improve and enforce our security measures, monitor and verify your identity so that unauthorized users do not gain access to your information, monitor fraud, and investigate suspicious or potentially illegal activity or violations of our terms or policies.
In certain circumstances, and subject to the applicable law, we may share your personal information with third-party partners who may send you marketing communications about their products and services. We may use personal information to personalize your experience with our products and services and on third-party websites and applications and determine our promotional campaigns' effectiveness.
We do not share personal information about you with non-affiliated third parties except for sharing your personal information so that you can use our Services or as required or permitted by law. We may disclose (or provide access to) personal information to the following categories:
Third party related to Service
Legal and Regulatory Compliance
To our professional advisers, law enforcement agencies, insurers, government and regulatory and other organizations where we believe it is necessary to comply with applicable laws or to exercise, establish or defend our legal rights or protect your vital interests or those of any other person, we may also disclose and transfer your personal information or as otherwise required or permitted by applicable laws. If there is a takeover, sale, or purchase of our business, we may disclose your personal information to the business's new (or prospective) owner.
Third Party Advertisers
We may share your personal information with third parties to market their products or services to you in certain circumstances. These parties include marketing and advertising platforms, such as Google, Twitter, Facebook, and Instagram.
We may disclose your personal information for any purpose with your consent.
To protect the privacy and security of your personal information, we may request data from you to confirm your identity and right to access such data and search for and provide you with the personal information we maintain. There are instances where applicable laws or regulatory requirements allow or require us to refuse to provide or delete some or all of the personal information that we maintain. You may Contact us at firstname.lastname@example.org to exercise your rights.
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
7.COOKIES AND OTHER TRACKING TECHNOLOGIES
A cookie is a small amount of data sent to your browser and stored on your computer's or mobile device's hard drive. If you do not deactivate or erase the cookie, each time you use the same browser or mobile device to access the Site, our web servers will be notified of your visit to the Site, and in turn, we may know the pattern of your usage when you visit.
Generally, we use first-party and third-party cookies for the following purposes: to make our Services function properly; to provide a secure browsing experience during your use of our Services; to collect passive information about your use of our Services; to measure how you interact with our marketing campaigns; to help us improve our Services, and to remember your preferences for your convenience.
We describe below the various types of cookies we use and the purposes they perform. Please note that the specific cookies we may use vary depending on the specific websites and services you use.
Essential cookies. These cookies are strictly necessary to provide you with our Sites and services and enable essential features, such as providing shopping cart or live chart functionality. This category of cookies is essential for our Services to work, and they cannot be disabled.
Functional Cookies. We use functional cookies to remember your choices so we can tailor our Services to provide you with enhanced features and personalized content. For example, these cookies can be used to remember your name or preferences on our Services. The information these cookies collect allows us to optimize our websites and make them easier for you to use, and it does not personally identify you. If you disable or opt-out of these cookies, you may not be able to use certain features of our websites and services, and it may reduce the support or information that we can provide you.
Performance or Analytic Cookies.These cookies collect passive information about how you use our Services, including web pages you visit and links you click. We use the information collected by such cookies to improve and optimize our Services.
Advertising or Targeting Cookies. These cookies are used to make advertising messages more relevant to you. They perform functions like preventing the same ad from continuously reappearing, ensuring that ads are properly displayed for advertisers, and in some cases selecting advertisements that are based on your interests. Our third-party advertising partners may use these cookies to build a profile of your interests and deliver relevant advertising on other Sites.
Other Tracking Technologies. These cookies are used to enable you to share pages and content on our sites and services through third-party social networking and other websites. These cookies may also be used for advertising purposes.
Your browser or device may offer settings that allow you to choose whether browser cookies are set and to delete them. For more information about these controls and exercise your cookie preferences, visit your browser or device's help material.
You have the right to decide whether to accept or reject cookies. If you choose to set your web browser controls to reject cookies, you may still use our website though your access to certain functionality and areas of our website may be restricted.
Certain features of the Platform depend on cookies. Please be aware that if you choose to block cookies, you may not be able to sign in or use those features, and preferences dependent on cookies may be lost.
To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, please visit at http://www.allaboutcookies.org.
Our security measures include industry-standard physical, technical, and administrative measures to prevent unauthorized access to or disclosure of your information, maintain data accuracy, ensure the appropriate use of information, and otherwise safeguard your personal information. However, we cannot guarantee that hackers or unauthorized personnel will not gain access to your personal information despite our efforts. You should note that your information will travel through third-party infrastructures that are not under our control in using the Sites and services.
Please recognize that protecting your personal information is also your responsibility. We ask you to be responsible for safeguarding your password, secret questions and answers, and other authentication information you use to access our Services.11.INTERNATIONAL TRANSFERS OF PERSONAL INFORMATION
Due to the mandatory laws of the European Economic Area or the country in which the user lives, certain legal acts exist or have occurred and certain legal obligations need to be fulfilled. Treatment of personal information of EEA residents. As described below, if you reside within the European Economic Area (EEA), our processing of your personal information will be legitimized: Whenever we require your consent for the processing of your personal information such processing will be justified pursuant to the General Data Protection Regulation (EU) ("GDPR").
If the visitor is a California Resident.
Due to the California Consumer Privacy Act of 2018, as amended (“CCPA”), the personal information categories are as follows, identified and defined by the CCPA (see California Civil Code section 1798.140 (o)), that we may collect, the purpose we collect the personal information, how we obtain the personal information, and how we may share the personal information.
The types of personal information that we may collect about you are as follows:Identifiers such as a name, address, unique personal identifier, email, phone number, your device’s IP address, and identification numbers associated with your devices;
Commercial information and financial information such as records of products or services purchased, obtained, or considered by you;
Internet or other electronic information regarding your browsing history, search history, the web page visited before you came to our Site, length of visit and number of page views, click-stream data, locale preferences, your mobile carrier, date and time stamps associated with transactions, and system configuration information;
Your geographic location, within the scope of your configuration of your device to allow us to collect such information;
To the extent permitted by applicable laws, record your voice to the extent you call us;
Your preferences, characteristics, behavior and attitudes.
For more information about the personal information we collect, and categories of sources used in collection, please refer to Article 2 (COLLECTION OF INFORMATION)and Article 7 (COOKIES AND OTHER TRACKING TECHNOLOGIES) above.
We collect your personal information for the business purposes described in Article 3(USE OF PERSONAL INFORMATION).
The types of third parties with whom we may share your personal information are listed above in section 4(DISCLOSURE OR SHARING OF PERSONAL INFORMATION)above.
If you are a California resident, you have the right to your personal information; however, your rights are subject to certain exceptions. For example, we cannot disclose specific pieces of personal information if the disclosure would create a substantial, articulable, and unreasonable risk to the security of the personal information, your account with us or the security of our network systems.
To assert your right to know or your right to delete your personal information, please contact us using the contact details provided under Article 12 (CONTACT US) below.
In order to confirm your identity, we may ask you to verify personal information we already have on file for you. If we cannot verify your identity based on the information we have on file, we may request additional information from you, which we will only use to verify your identity, and for security or fraud-prevention purposes.
After verification, you have the right to request in writing: (i) the types of personal information we have collected about you, (ii) the types of sources from which personal information is collected, (iii) the business or commercial purpose for the information collection, (iv) the categories of third parties with whom we have shared personal information, and (v) the specific pieces of personal information we hold about users. You also have the right to request (i) a list of the categories of personal information, such as name, address, email address, that a business has disclosed to third parties during the immediately preceding calendar year for the third parties' direct marketing/business purposes,and the names and addresses of all such third parties, (ii) and types of personal information that has been sold and the types of third parties to whom each category of personal information was sold (if any). You have the right to request a copy of the specific personal information we collected about you during the 12 months before your request.
Right to Delete. You have the right to request us to delete any personal information we have collected from you or maintain about you, subject to certain exceptions. Please refer to Article 5 (YOUR RIGHTS)
Right to Opt-Out of Selling. We do not sell your personal information. You have the right to opt out of having your personal information sold. The CCPA broadly defines “personal information” and “selling” such that sharing identifiers linked to you for a benefit may be considered a sale. We may share identifiers and inferences about you with our partners, third parties and affiliates in such a way that, under the CCPA, may be defined as selling. You have the right to know the types of personal information that has been sold and the types of third parties to whom each category of personal information was sold. In addition, California Civil Code Section 1798.83 permits our users who are California residents to request certain information regarding our disclosure of personal information to third-parties for their direct marketing purposes. To opt out of your personal information, then please contact us using the contact details provided under Article 13 Contact us below.
Right Against Discrimination. You have the right not to be discriminated against for exercising any of the rights described in this section. We will not discriminate against you for exercising your right to know, delete, or opt-out of sales.